# Thank you for your order email template

> Thank new customers after their first order and introduce the shop.

Canonical: https://tellnod.com/templates/thank-you-first-order  
Last updated: 2026-10-15  
Author: Tellnod team

Illustrative example: Greenhouse Goods and its products are fictional.

## Use it in Claude or ChatGPT

Prompt:

> Write a thank-you email for new customers who placed one order in the last two weeks.

Suggested audience: Customers who placed exactly one order in the last 14 days.

## Steps

1. **Connect Tellnod.** Add Tellnod to Claude or ChatGPT from the connect page and sign in with Google.
2. **Paste the prompt.** In a new chat, paste: "Write a thank-you email for new customers who placed one order in the last two weeks."
3. **Pick the audience.** Suggested audience: Customers who placed exactly one order in the last 14 days. Check the recipient count on the card.
4. **Review the preview.** Ask for changes in plain words until the desktop and mobile previews look right, then send yourself a test.
5. **Approve the send.** Press Confirm on the confirmation card. You can cancel until it sends.

## The email

Subject: Thank you, {{first_name}}. A note from our shop  
Preview text: Plus three tips to keep your new plant happy.

**Thank you for ordering from us**

Hi Chris,

I'm Rosa, and I pack most of our orders myself. Thank you for trusting a small shop.

Three tips for your new plant: water when the top inch of soil is dry, keep it out of direct afternoon sun, and give it two weeks to settle in.

[Read the full care guide]

Questions? Just reply. It comes straight to me.

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