# Cart reminder email template

> Remind customers who started checkout but did not finish, without pressure.

Canonical: https://tellnod.com/templates/abandoned-cart  
Last updated: 2026-10-15  
Author: Tellnod team

Illustrative example: Little Fig Kids and its products are fictional.

## Use it in Claude or ChatGPT

Prompt:

> Draft a friendly reminder for people who left items in their cart this week.

Suggested audience: Customers who started checkout in the last 3 days and did not order.

Automatic triggers are not available at launch. Today you send this by hand to a segment, such as people who started checkout in the last 3 days.

## Steps

1. **Connect Tellnod.** Add Tellnod to Claude or ChatGPT from the connect page and sign in with Google.
2. **Paste the prompt.** In a new chat, paste: "Draft a friendly reminder for people who left items in their cart this week."
3. **Pick the audience.** Suggested audience: Customers who started checkout in the last 3 days and did not order. Check the recipient count on the card.
4. **Review the preview.** Ask for changes in plain words until the desktop and mobile previews look right, then send yourself a test.
5. **Approve the send.** Press Confirm on the confirmation card. You can cancel until it sends.

## The email

Subject: You left something in your cart  
Preview text: We saved it for you. Questions about sizing? Just reply to this email.

**Still thinking it over?**

Hi Priya,

Your cart is saved, so you can pick up where you left off. If you're unsure about sizing, reply to this email and a real person on our team will help.

- Organic cotton romper · Size 12–18 months, sage · $34

[Return to your cart]

Free returns within 30 days.

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